How to Place an Order

The following instructions are meant to be a guideline. If you have any problems, please feel free to contact us at 1-800-922-2143 or [email protected]

When you are ready to order a book

  • Click the Add to Cart button located next to the item you would like to purchase. Use the quantity field to adjust the quantity you would like to order.
  • A pop-up window will appear and ask if you would like to check out. If so, click Check Out. If you would like to continue shopping, click Close.
Secure Check Out
This page will open once you have clicked Check Out
You can choose to create an account, or Check Out as a guest.

If you check out as a guest, all you will need is your email, billing and shipping address. You do not need to create a password. As a guest  you will not be able to purchase download products. You have to register for a customer account to purchase Ebooks and/or MP3s.

To create and account/log in to an existing account you enter your email and password (create a new password if you are starting a new account. Once your user name (which is your email address) and password are created, you can log on directly to the site next time.

There are several benefits to registering as a customer:

  • You can order downloadable Ebooks and MP3s
  • Check your order status and order history
  • Retain your cart information
  • Save your shipping/billing information
  • Subscribe to our email list
  • Add items to your wish list
  • Set up a gift registry
  • Easily reorder items
  • You can rate products
Please fill out all shipping and billing information on this form. Click the Add Address button to enter your billing and shipping address. If you would like to add additional shipping addresses, click the Change button. This will give you the option to add additional addresses (you can use this option for both billing and shipping addresses). If you need to edit an address previously entered, click the Change button and then click Edit (this link sits to the right of the address you would like to edit). This will allow you to make any necessary changes.

Shipping Options
Once you have entered the shipping and billing information, you have to choose a Shipping Via option.

  • We offer free Media Mail (bookrate) shipping in the U.S.A. on any order over $70, before taxes (if applicable). If you would like another shipping method, please choose that here.
  • For international orders, please choose the International Shipping option. Since this charge varies from country to country we will get back to you with the cost via email for your approval before your order is finalized and shipping out.

Payment Information
Enter your payment information in the Paying With section. Click the Credit Card button. This will allow you to enter your applicable credit/debit card information 
Double Check Your Shopping Cart
You can see exactly what is in your cart. You can adjust quantities using the toggle button to the left of the line item. Delete items you no longer want by clicking the delete button. If you do make any changes to your cart, make sure to click  Update Cart. This will apply any changes you make.
Special Offers, Promo Codes, etc.
Be sure to add any applicable Special Offer Codes. You can enter these in the field labeled Special Offer Codes. Ince you have added the code, click Add. This will apply the applicable discount to your order.

Order Notes
If you have any special order notes, directions, questions, etc. you can write them in the field labeled Order Notes.

You may choose to receive emails from us notifying you of new releases, special sales, and special promotions. If you do not want to be contacted via email, please uncheck the box labeled OK To Email located above the Place Order button.

Finalizing Your Order
Review your order one last time. If it all looks good, finalize your order by clicking the green Place Order button. This will take you to the confirmation page. Be sure to retain your receipt for your records. A copy of your receipt will be emailed to the email address linked to your customer account.

Additional Tips

How to retrieve your ebook/MP3 purchases
  • Make sure you are logged in to the account you used when you made the download purchase
  • At the top of the homepage there is a series of buttons including Login, My Account, My Downloads, Contact Us, FAQ, etc. Click on My Downloads. Your download purchases will be made available there.
You can edit addresses, passwords, phone number, and email by clicking on My Account located at the top of the home page. You can also view your order history from here.